August 6, 2013 - Long a leading innovator in the public safety arena, Motorola Solutions is helping public safety agencies instantly access and integrate multiple sources of data. The result: a single, unified stream of information that helps first responders work safer, faster and smarter. Read this interview by Don Willmott in NYSE’s “The Big Stage” with Motorola Solutions’ Chief Technology Officer Paul Steinberg.
When it comes to public safety, communication is, quite literally, everything. “Police officers tell us that if they had to choose only one, they’d choose their radio over their gun, and firemen refer to their radios as their lifeline,” says Paul Steinberg, CTO of Motorola Solutions Inc. (NYSE: MSI).
Now that trusty radio is going to the next level of communications. Long a leading innovator in the public safety arena, Motorola Solutions is helping public safety agencies instantly access and integrate multiple sources of data. The result: a single, unified stream of information that helps first responders work safer, faster and smarter. “We want action in the field to become more informed and collaborative,” says Steinberg. “Multiple perspectives can become a single point of view, and first responders can go from reacting to whatever comes their way to a proactive response.”
To that end, Motorola Solutions is helping agencies craft “intelligent cities,” using new tools to collect and process real-time data from live public and private camera video streams, environmental sensors and even social media posts. “The world communicates differently now,” says Steinberg. “Our task is to help first responders gather all that information and instantly reduce it to what really matters at a given instant in time.”
One of their new solutions is Motorola’s Real-Time Crime Center (RTCC). It takes live video and information from other data sources and integrates them with an agency’s existing records and databases, extracting key bits of information. “Video from the scene, data from the intelligent city, current news feeds, social media…the RTCC brings it all together in one place, allowing a remote official to act as a virtual partner during incidents,” says Steinberg.
Mobile broadband devices are breaking down the old paradigm of communicating with only a central station. In the new model, explains Steinberg, first responders communicate directly with their colleagues without having to go through a central clearinghouse to share information—even live video—with each other. When that communication is done right, he says, the result is true “situational awareness, with first responders knowing what they are getting into before they actually get into it.”
“We’re getting safer cities, more efficient first responders, and a population that’s more involved and better informed about their own safety,” Steinberg says. “Now is the time to bring all the pieces together.”